The Internet of Things (IoT) has enabled diverse devices to communicate over the Internet, yet the fragmentation of IoT systems limits seamless data sharing and coordinated management. We have recently introduced SensorsConnect, a unified framework to enable seamless content and sensor data sharing in collaborative IoT systems, inspired by how the World Wide Web (WWW) enabled a shared and accessible space for information among humans. This paper presents the IoT Agentic Search Engine (IoT-ASE), a real-time search engine tailored for IoT environments. IoT-ASE leverages Large Language Models (LLMs) and Retrieval Augmented Generation (RAG) techniques to address the challenge of searching vast, real-time IoT data, enabling it to handle complex queries and deliver accurate, contextually relevant results. We implemented a use-case scenario in Toronto to demonstrate how IoT-ASE can improve service quality recommendations by leveraging real-time IoT data. Our evaluation shows that IoT-ASE achieves a 92\% accuracy in retrieving intent-based services and produces responses that are concise, relevant, and context-aware, outperforming generalized responses from systems like Gemini. These findings highlight the potential IoT-ASE to make real-time IoT data accessible and support effective, real-time decision-making.

Incident management for large cloud services is a complex and tedious process and requires significant amount of manual efforts from on-call engineers (OCEs). OCEs typically leverage data from different stages of the software development lifecycle [SDLC] (e.g., codes, configuration, monitor data, service properties, service dependencies, trouble-shooting documents, etc.) to generate insights for detection, root causing and mitigating of incidents. Recent advancements in large language models [LLMs] (e.g., ChatGPT, GPT-4, Gemini) created opportunities to automatically generate contextual recommendations to the OCEs assisting them to quickly identify and mitigate critical issues. However, existing research typically takes a silo-ed view for solving a certain task in incident management by leveraging data from a single stage of SDLC. In this paper, we demonstrate that augmenting additional contextual data from different stages of SDLC improves the performance of two critically important and practically challenging tasks: (1) automatically generating root cause recommendations for dependency failure related incidents, and (2) identifying ontology of service monitors used for automatically detecting incidents. By leveraging 353 incident and 260 monitor dataset from Microsoft, we demonstrate that augmenting contextual information from different stages of the SDLC improves the performance over State-of-The-Art methods.

Current approaches for service composition (assemblies of atomic services) require developers to use: (a) domain-specific semantics to formalize services that restrict the vocabulary for their descriptions, and (b) translation mechanisms for service retrieval to convert unstructured user requests to strongly-typed semantic representations. In our work, we argue that effort to developing service descriptions, request translations, and matching mechanisms could be reduced using unrestricted natural language; allowing both: (1) end-users to intuitively express their needs using natural language, and (2) service developers to develop services without relying on syntactic/semantic description languages. Although there are some natural language-based service composition approaches, they restrict service retrieval to syntactic/semantic matching. With recent developments in Machine learning and Natural Language Processing, we motivate the use of Sentence Embeddings by leveraging richer semantic representations of sentences for service description, matching and retrieval. Experimental results show that service composition development effort may be reduced by more than 44\% while keeping a high precision/recall when matching high-level user requests with low-level service method invocations.

Automated service classification plays a crucial role in service management such as service discovery, selection, and composition. In recent years, machine learning techniques have been used for service classification. However, they can only predict around 10 to 20 service categories due to the quality of feature engineering and the imbalance problem of service dataset. In this paper, we present a deep neural network ServeNet with a novel dataset splitting algorithm to deal with these issues. ServeNet can automatically abstract low-level representation to high-level features, and then predict service classification based on the service datasets produced by the proposed splitting algorithm. To demonstrate the effectiveness of our approach, we conducted a comprehensive experimental study on 10,000 real-world services in 50 categories. The result shows that ServeNet can achieve higher accuracy than other machine learning methods.

Research on semantic web services promises greater interoperability among software agents and web services by enabling content-based automated service discovery and interaction and by utilizing. Although this is to be based on use of shared ontologies published on the semantic web, services produced and described by different developers may well use different, perhaps partly overlapping, sets of ontologies. Interoperability will depend on ontology mappings and architectures supporting the associated translation processes. The question we ask is, does the traditional approach of introducing mediator agents to translate messages between requestors and services work in such an open environment? This article reviews some of the processing assumptions that were made in the development of the semantic web service modeling ontology OWLS and argues that, as a practical matter, the translation function cannot always be isolated in mediators.

The Association for the Advancement of Artificial Intelligence, in cooperation with Stanford University’s Department of Computer Science, was pleased to present the 2012 Spring Symposium Series, held Monday through Wednesday, March 26–28, 2012 at Stanford University, Stanford, California USA. The six symposia held were AI, The Fundamental Social Aggregation Challenge (cochaired by W. F. Lawless, Don Sofge, Mark Klein, and Laurent Chaudron); Designing Intelligent Robots (cochaired by George Konidaris, Byron Boots, Stephen Hart, Todd Hester, Sarah Osentoski, and David Wingate); Game Theory for Security, Sustainability, and Health (cochaired by Bo An and Manish Jain); Intelligent Web Services Meet Social Computing (cochaired by Tomas Vitvar, Harith Alani, and David Martin); Self-Tracking and Collective Intelligence for Personal Wellness (cochaired by Takashi Kido and Keiki Takadama); and Wisdom of the Crowd (cochaired by Caroline Pantofaru, Sonia Chernova, and Alex Sorokin). The papers of the six symposia were published in the AAAI technical report series.

Research on semantic web services promises greater interoperability among software agents and web services by enabling content-based automated service discovery and interaction and by utilizing . Although this is to be based on use of shared ontologies published on the semantic web, services produced and described by different developers may well use different, perhaps partly overlapping, sets of ontologies. Interoperability will depend on ontology mappings and architectures supporting the associated translation processes. The question we ask is, does the traditional approach of introducing mediator agents to translate messages between requestors and services work in such an open environment? This article reviews some of the processing assumptions that were made in the development of the semantic web service modeling ontology OWL-S and argues that, as a practical matter, the translation function cannot always be isolated in mediators. Ontology mappings need to be published on the semantic web just as ontologies themselves are. The translation for service discovery, service process model interpretation, task negotiation, service invocation, and response interpretation may then be distributed to various places in the architecture so that translation can be done in the specific goal-oriented informational contexts of the agents performing these processes. We present arguments for assigning translation responsibility to particular agents in the cases of service invocation, response translation, and matchmaking.